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Web Apps Developer (IT Programmer)

An IT Programmer for a contact center company is a specialized software developer responsible for creating, enhancing, and maintaining software applications that support and optimize contact center operations. This role involves designing and developing custom solutions to improve efficiency, streamline processes, and enhance the overall performance of the contact center.

  • South Jakarta, Indonesia
  • Technology
  • Full Time

Requirements :


IT Programmers in this field must stay updated with the latest trends and advancements in technology to integrate innovative solutions that address the evolving needs of the contact center. They are proficient in various programming languages, development frameworks, and tools, and they apply best practices for software development and deployment.

Working in an agile development environment, IT Programmers contribute to iterative development cycles, adapting to changing project requirements and delivering continuous improvements. Their role is crucial in ensuring that the contact center operates efficiently, with robust and reliable software applications that support seamless customer interactions.

Overall, an IT Programmer in a contact center company plays a vital role in delivering high-quality software solutions that enhance the functionality and efficiency of contact center operations. Their work supports the company's goals of providing exceptional customer service and achieving operational excellence through advanced technology.

Requirements :

  • Male/Female with a Bachelor's degree (S1/S3) in a relevant field.
  • Proficient in: REST API, Laravel Framework, or CodeIgniter and at least 2 years of experience as a programmer.
  • Strong understanding of MySQL queries and database structures.
  • Experience in developing smartphone applications (Android-based is preferred) is a plus.
  • Excellent communication skills.
  • Responsible, highly motivated, and capable of working in a team environment.

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